• Specialist technicians
  • Efficient, professional service
  • Roadside assistance
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DAFaid Roadside Assistance in the UK Just call 0800 919 395

When you experience an unforeseen breakdown or incident, it can be an extremely stressful and nerve-wracking situation, so knowing that you have access to swift and reliable assistance can put your mind at ease. Recognising this, DAFaid stands as the industry leader, renowned for its unparalleled speed and efficiency in providing roadside support.

Minimising Downtime

DAFaids commitment to minimising downtime is reflected in their exceptional performance metrics, including an industry-best average time from the initial call to the vehicle being moved of a mere 96 minutes. This impressive turnaround time is further underscored by an average response time of just 44 minutes, ensuring that help arrives promptly when it’s needed most.

Proactive Communication

DAFaid prioritises keeping all parties informed of the progress of the assistance being provided. From the moment the call is received until the vehicle is back on the road, we maintain open lines of communication, providing regular updates and ensuring transparency throughout the process. This commitment to proactive communication alleviates anxiety and allows our customers to plan accordingly.

Customer Support

Ultimately, DAFaid provides vital customer support when you need it most – 365 days a year, 24 hours a day. And by constantly driving response to operator needs, the service we offer will remain second to none.

  • Leading roadside assistance
  • 24 hours a day, 365 days a year
  • Experienced incident managers
  • Leading ‘link and chase’ technology
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Whether you’re seeking routine maintenance or addressing an unexpected issue with your HGV, making an inquiry with us is the first step towards ensuring your vehicle is in top condition.

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Frequently Asked Questions

What is DAFaid?
DAFaid is the official roadside assistance service for DAF Trucks in the UK. It has supported operators across the transport sector since 1992, making it one of the most trusted names in the UK truck industry.
DAFaid is known as a leading roadside assistance service. On average, the time from initial call to a technician arriving is just 44 minutes, with vehicles repaired or moved within 96 minutes. These performance metrics are among the best in the UK.
Yes. DAFaid provides emergency service 24 hours a day, 365 days a year. Whether it’s day or night, operators can rely on immediate help.
Specialist DAF dealers and fully trained technicians respond to breakdowns. They use the latest diagnostic equipment and carry genuine parts, ensuring professional and efficient repairs.
When you call DAFaid, there is a guarantee of payment between the operator and DAFaid. This ensures the technician can begin work immediately without delays in authorisation, keeping downtime to a minimum.
DAFaid combines speed, efficiency, and advanced technology such as “link and chase” tracking. This ensures technicians are dispatched quickly and operators are updated in real time. With decades of service, DAFaid remains the leading roadside assistance provider for DAF trucks.
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